The provinces of British Columbia and Quebec have regulations requiring the holders of unclaimed property (i.e. policy premium refunds or claim payments) to make reasonable efforts to locate and contact their rightful owners, if their last known address was in one of those two provinces. If all efforts taken by the holders are unsuccessful, then information on the unclaimed property will be made accessible to the public in order to facilitate its return to the owner.
If you believe you are the owner of unclaimed property being held by us and would like to request a search of our database, please contact:
Francine A. Langlois, Regional Director, Operations, Eastern Canada
1.800.363.3024 Ext. 8113
All Other Provinces
Wilhelmina Gould, Quality Business Practices
1.800.263.9241 Ext. 62708