Making a Compliment or Complaint to Roger Menard Insurance®

Your comments are important to us

The process of gathering and analyzing your feedback – both positive and negative – is important to us.

Your feedback helps us improve our products, services and processes, which allows us to continue to provide the quality service you expect.

There are a variety of ways that you can express your concerns or provide feedback. We encourage you to get in touch with us – in person or by telephone, mail, fax or email.

How to compliment our staff, services or products

How to file a complaint

Step 1. Start at the source

Step 2. Contacting the relevant division

Step 3. Escalating a complaint

Step 4. Appeal to the Office of the Ombudsman

Step 5. Additional recourse

Author: car health